Why Your Company’s Twiceme Rollout Should Include a Data Access Policy

One of the most common questions we receive from companies exploring Twiceme as their digital safety solution is about access to information on the helmet or equipment itself. If anyone can use their smartphone to access information stored on Twiceme equipment, how do you prevent unauthorized people from viewing the personal information employees shared in case of an emergency?

It's a fair question, and most workplaces already have a good answer. Employees don't sit down at a coworker's computer and scroll through their files, or open someone else's locker and look through their wallets without a reason. Companies spell out digital data access and physical space expectations and regulations during onboarding and enforce them when someone crosses the line.

We believe Twiceme access should fall under these same standard employer policies. When an employer chooses Twiceme equipment onsite to support inspections and inventory, the rollout should include a clear policy on who can access information, what they can access, and when.

For most organizations, the list of people who need routine access is relatively short. Safety managers scan helmets for inspection compliance and inventory tracking, and medical personnel need access when someone gets hurt. Beyond those roles, coworkers have no business reading another person's emergency information.

We designed Twiceme so anyone with a smartphone can read emergency information during a workplace accident or medical emergency. Speed matters in those scenarios, and a locked tag helps no one when a worker is down. It serves as a gatekeeper. Keeping access open for emergencies is exactly why a written policy matters.

Twiceme has always been intentional about storing the most personal information locally on the device, and not in the cloud. That’s why medical information lives on the device, as it belongs to the owner, while equipment inspection and certification live in the cloud, as the organization champions them. Because the information lives on each individual helmet, an unauthorized scan is limited to one piece of equipment and one person. Cloud-based systems carry a different kind of exposure, where a single breach can reach an entire team or company.  Also, when someone accesses a piece of equipment, the owner will know as long as they have activated their Twiceme. 

Your Data, Your Choice
Adding personal or medical information is completely voluntary and always at the discretion of the employee. Mandating Twiceme on the jobsite for inspection or inventory purposes is one thing, but uploading medical information is always the employee's choice. Companies should explain the value of sharing details like a pre-existing medical condition or a medication allergy so first responders have what they need if the worst happens in the moment that matters most.

Employees grow more comfortable with the idea when their employer talks openly about the policy and shows it will be enforced. Put it in writing, cover it in safety meetings, and treat a violation the way you would treat someone snooping through a coworker's email or locker. Trust builds when people see the rules applied consistently.

Every company will shape its own policy around its sites and its workforce. Creating and enforcing it falls to the employer, the same as it does for every other system and process that holds employee information.