Frequently asked questions
Find answers to frequently asked questions about Twiceme's technology, usage, privacy, and troubleshooting.
About Twiceme
What is Twiceme technology?
What does “Twiceme” mean?
What kinds of products use Twiceme in construction?
What kinds of products use Twiceme in sports and outdoor?
What kind of different features are included in the app?
How does the scanning work?
Twiceme app
What does it cost?
Do I need to create an account?
Can I switch between user categories?
What is the Medical ID feature?
Where is the Medical ID stored?
Who can access my medical ID?
Can I access the medical ID on Twiceme without the app?
Do I need any internet connection to access the medical ID on Twiceme?
Can I edit or remove my Medical ID on the equipment?
Do I need to sign up or register to use the Medical ID?
Maps and alerting functionalities
What alerting features does the Twiceme app offer?
Can I share my location with multiple contacts simultaneously?
What alerting feature shall I use in a poor reception area?
What happens if I lose internet connection mid-alert?
Inspections
What is Routine Inspections?
How do I perform a self-check?
Do I get reminded to check my gear?
Can a safety manager oversee my equipment checks?
Information & Data privacy
Does Twiceme collect personal data through the medical ID feature?
Does Twiceme collect personal data through other features in the app?
Can I delete my data?
What happens if I lose my equipment with my uploaded medical ID on it?
App troubleshooting
IMPORTANT INFO
The app won’t recognize my equipment. What should I do?
I can’t upload my Medical ID to the equipment.
Still experiencing problems?
