Need Some Help?
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Find answers to frequently asked questions about Twiceme's technology, usage, privacy, and troubleshooting.
Need Some Help?
Support is here.
Find answers to frequently asked questions about Twiceme's technology, usage, privacy, and troubleshooting.
Need Some Help?
Support is here.
Find answers to frequently asked questions about Twiceme's technology, usage, privacy, and troubleshooting.
Frequently asked questions
Find answers to frequently asked questions about Twiceme's technology, usage, privacy, and troubleshooting.
About Twiceme
What is Twiceme technology?
What is Twiceme technology?
What is Twiceme technology?
What is Twiceme technology?
What does “Twiceme” mean?
What does “Twiceme” mean?
What does “Twiceme” mean?
What does “Twiceme” mean?
What kinds of products use Twiceme in construction?
What kinds of products use Twiceme in construction?
What kinds of products use Twiceme in construction?
What kinds of products use Twiceme in construction?
What kinds of products use Twiceme in sports and outdoor?
What kinds of products use Twiceme in sports and outdoor?
What kinds of products use Twiceme in sports and outdoor?
What kinds of products use Twiceme in sports and outdoor?
What kind of different features are included in the app?
What kind of different features are included in the app?
What kind of different features are included in the app?
What kind of different features are included in the app?
How does the scanning work?
How does the scanning work?
How does the scanning work?
How does the scanning work?
Contact us
In order to support you the best way possible, please fill in all requested information as stated in this form. We strive to respond within 24 hours.
info@twiceme.com
info@twiceme.com
Contact us
In order to support you the best way possible, please fill in all requested information as stated in this form. We strive to respond within 24 hours.
info@twiceme.com
info@twiceme.com
Contact us
In order to support you the best way possible, please fill in all requested information as stated in this form. We strive to respond within 24 hours.
info@twiceme.com
info@twiceme.com
Contact us
In order to support you the best way possible, please fill in all requested information as stated in this form. We strive to respond within 24 hours.
info@twiceme.com
info@twiceme.com
Twiceme app
What does it cost?
What does it cost?
What does it cost?
What does it cost?
Do I need to create an account?
Do I need to create an account?
Do I need to create an account?
Do I need to create an account?
Can I switch between user categories?
Can I switch between user categories?
Can I switch between user categories?
Can I switch between user categories?
What is the Medical ID feature?
What is the Medical ID feature?
What is the Medical ID feature?
What is the Medical ID feature?
Where is the Medical ID stored?
Where is the Medical ID stored?
Where is the Medical ID stored?
Where is the Medical ID stored?
Who can access my medical ID?
Who can access my medical ID?
Who can access my medical ID?
Who can access my medical ID?
Can I access the medical ID on Twiceme without the app?
Can I access the medical ID on Twiceme without the app?
Can I access the medical ID on Twiceme without the app?
Can I access the medical ID on Twiceme without the app?
Do I need any internet connection to access the medical ID on Twiceme?
Do I need any internet connection to access the medical ID on Twiceme?
Do I need any internet connection to access the medical ID on Twiceme?
Do I need any internet connection to access the medical ID on Twiceme?
Can I edit or remove my Medical ID on the equipment?
Can I edit or remove my Medical ID on the equipment?
Can I edit or remove my Medical ID on the equipment?
Can I edit or remove my Medical ID on the equipment?
Do I need to sign up or register to use the Medical ID?
Do I need to sign up or register to use the Medical ID?
Do I need to sign up or register to use the Medical ID?
Do I need to sign up or register to use the Medical ID?
Why is it valuable to have Twiceme in multiple sports products (e.g. helmet, jacket, backpack)?
Why is it valuable to have Twiceme in multiple sports products (e.g. helmet, jacket, backpack)?
Why is it valuable to have Twiceme in multiple sports products (e.g. helmet, jacket, backpack)?
Why is it valuable to have Twiceme in multiple sports products (e.g. helmet, jacket, backpack)?
Why is it valuable to have Twiceme in multiple pieces of PPE (e.g. helmet, harness, workwear)?
Why is it valuable to have Twiceme in multiple pieces of PPE (e.g. helmet, harness, workwear)?
Why is it valuable to have Twiceme in multiple pieces of PPE (e.g. helmet, harness, workwear)?
Why is it valuable to have Twiceme in multiple pieces of PPE (e.g. helmet, harness, workwear)?
Maps and alerting functionalities
What alerting features does the Twiceme app offer?
What alerting features does the Twiceme app offer?
What alerting features does the Twiceme app offer?
What alerting features does the Twiceme app offer?
Can I share my location with multiple contacts simultaneously?
Can I share my location with multiple contacts simultaneously?
Can I share my location with multiple contacts simultaneously?
Can I share my location with multiple contacts simultaneously?
What alerting feature shall I use in a poor reception area?
What alerting feature shall I use in a poor reception area?
What alerting feature shall I use in a poor reception area?
What alerting feature shall I use in a poor reception area?
What happens if I lose internet connection mid-alert?
What happens if I lose internet connection mid-alert?
What happens if I lose internet connection mid-alert?
What happens if I lose internet connection mid-alert?
Work documents and certifications
What is the Work Documents feature?
What is the Work Documents feature?
What is the Work Documents feature?
What is the Work Documents feature?
Where are the work documents stored?
Where are the work documents stored?
Where are the work documents stored?
Where are the work documents stored?
Do I need to re-upload documents for each piece of equipment?
Do I need to re-upload documents for each piece of equipment?
Do I need to re-upload documents for each piece of equipment?
Do I need to re-upload documents for each piece of equipment?
Can I access work documents offline?
Can I access work documents offline?
Can I access work documents offline?
Can I access work documents offline?
Who can access my work documents?
Who can access my work documents?
Who can access my work documents?
Who can access my work documents?
What happens if I update a document?
What happens if I update a document?
What happens if I update a document?
What happens if I update a document?
Inspections
What is Routine Inspections?
What is Routine Inspections?
What is Routine Inspections?
What is Routine Inspections?
How do I perform a self-check?
How do I perform a self-check?
How do I perform a self-check?
How do I perform a self-check?
Do I get reminded to check my gear?
Do I get reminded to check my gear?
Do I get reminded to check my gear?
Do I get reminded to check my gear?
Can a safety manager oversee my equipment checks?
Can a safety manager oversee my equipment checks?
Can a safety manager oversee my equipment checks?
Can a safety manager oversee my equipment checks?
Safety Management Portal (SMP)
What is Safety Management Portal (SMP)?
What is Safety Management Portal (SMP)?
What is Safety Management Portal (SMP)?
What is Safety Management Portal (SMP)?
What does it cost?
What does it cost?
What does it cost?
What does it cost?
Who can create an SMP account?
Who can create an SMP account?
Who can create an SMP account?
Who can create an SMP account?
How do I invite members to my workspace?
How do I invite members to my workspace?
How do I invite members to my workspace?
How do I invite members to my workspace?
What features does the SMP offer?
What features does the SMP offer?
What features does the SMP offer?
What features does the SMP offer?
Can workers manage their own documents?
Can workers manage their own documents?
Can workers manage their own documents?
Can workers manage their own documents?
How to register equipment and get data into SMP?
How to register equipment and get data into SMP?
How to register equipment and get data into SMP?
How to register equipment and get data into SMP?
Information & Data privacy
Does Twiceme collect personal data through the medical ID feature?
Does Twiceme collect personal data through the medical ID feature?
Does Twiceme collect personal data through the medical ID feature?
Does Twiceme collect personal data through the medical ID feature?
Does Twiceme collect personal data through other features in the app?
Does Twiceme collect personal data through other features in the app?
Does Twiceme collect personal data through other features in the app?
Does Twiceme collect personal data through other features in the app?
Can I delete my data?
Can I delete my data?
Can I delete my data?
Can I delete my data?
What happens if I lose my equipment with my uploaded medical ID on it?
What happens if I lose my equipment with my uploaded medical ID on it?
What happens if I lose my equipment with my uploaded medical ID on it?
What happens if I lose my equipment with my uploaded medical ID on it?
App troubleshooting
IMPORTANT INFO
IMPORTANT INFO
IMPORTANT INFO
IMPORTANT INFO
The app won’t recognize my equipment. What should I do?
The app won’t recognize my equipment. What should I do?
The app won’t recognize my equipment. What should I do?
The app won’t recognize my equipment. What should I do?
I can’t upload my Medical ID to the equipment.
I can’t upload my Medical ID to the equipment.
I can’t upload my Medical ID to the equipment.
I can’t upload my Medical ID to the equipment.
Still experiencing problems?
Still experiencing problems?
Still experiencing problems?
Still experiencing problems?
Contact us
In order to support you the best way possible, please fill in all requested information as stated in this form. We strive to respond within 24 hours.
info@twiceme.com
info@twiceme.com
Contact us
In order to support you the best way possible, please fill in all requested information as stated in this form. We strive to respond within 24 hours.
info@twiceme.com
info@twiceme.com
Contact us
In order to support you the best way possible, please fill in all requested information as stated in this form. We strive to respond within 24 hours.
info@twiceme.com
info@twiceme.com
Contact us
In order to support you the best way possible, please fill in all requested information as stated in this form. We strive to respond within 24 hours.
info@twiceme.com
info@twiceme.com
Digital Safety
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© 2026 Twiceme Technology AB. All rights reserved.
© 2026 Twiceme Technology AB. All rights reserved.
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© 2026 Twiceme Technology AB. All rights reserved.
Subscribe to our newsletter
Pro section
Resources