Appendix 3 - Scope of service
Introduction
Version 1
2025-01-15
The Safety Management Portal (SMP) offered by Twiceme Technology AB is a solution designed to support various aspects of workplace safety management. It empowers safety oversight personnel and team leaders to digitally transform their approach to safety and compliance at their jobsites, enabling better oversight, efficiency, and adherence to safety standards.
The SMP serves as a centralized desktop platform that aggregates data and transforms it into actionable insights derived from the Twiceme app, which is seamlessly connected to Twiceme-enhanced equipment. This integrated digital ecosystem—comprising the SMP, Twiceme app, and Twiceme-enhanced equipment—ensures that safety personnel can operate more efficiently by streamlining processes and improving collaboration across these three essential components.
As this is a free or a Beta version of the product, please observe that Twiceme Technology AB will not be able to guarantee that it will be operating at all times.
Operation of the service
SMP operates on an architecture powered by Microsoft Azure, with hosting located in the USA. This cloud-based infrastructure allows the platform to adapt to varying user demands, offering high availability, potential scalability, and the ability to meet stringent performance requirements.
SMP is compatible with most modern web browsers and operating systems, ensuring accessibility and ease of use across diverse environments.
The business system
The SMP provides an integrated system designed to enhance workplace safety and operational efficiency. This system encompasses several key features to support the secure and effective management of work-related safety processes:
Control of Work-Related Documentation
SMP enables employers to securely manage, verify, and store essential work-related documentation, such as employee certifications, training records, and work permits.The service includes a structured way to check the educational credentials of your staff and other relevant information that each individual has uploaded in their node.
When using this service, it is important to note that you do not have the right to redistribute the information to people who do not need this information in their professional role in your company or to third parties.
Twiceme Equipment Activation
The platform enables insights into how many members on a job site have activated their Twiceme-enhanced equipment by uploading a Medical ID or any work-related documentation to their equipment. It also indicates the activation status and functionality strength of the equipment.
Importantly, no personal health information is ever transferred from the member’s Twiceme app or the equipment to the SMP. This ensures that sensitive data remains secure while still enabling oversight personnel to monitor overall equipment readiness on-site.
Equipment Inspection Monitoring
Members using the Twiceme app and equipment receive continuous notifications reminding them to check the health of their safety equipment. Through the app, they can follow a step-by-step guide to inspect their personal protective equipment (PPE) independently. The results of these self-inspections are summarized and displayed in the SMP, providing administrators with valuable insights into the condition and usage of equipment from a safety perspective. This feature helps ensure equipment is properly maintained and compliant with safety standards, while also empowering users to take an active role in equipment management.
Moreover, the Twiceme app includes an inspection feature tailored for Equipment Inspectors or other competent persons to perform professional inspections of safety equipment, specifically fall protection harnesses. The results of these professional inspections are also logged in the SMP, enabling centralized tracking and reporting.
Other
We aim to provide the service with essentially unchanged functionality over time but reserve the right to change the range of modules available to meet market needs and comply with applicable laws and other regulatory requirements. This may include adding, removing or modifying existing modules